Engagement snapshot
We collaborated with merchandising, marketing, and engineering teams to align on business metrics and migration risk. The rollout prioritized critical journeys while allowing incremental releases.
What we delivered
- Unified product catalog with a real-time search experience powered by Algolia.
- Build-time personalization hooks for high-value segments and promotional campaigns.
- Governance for content modeling so marketers could iterate safely with analytics feedback loops.
Outcomes
The retailer unlocked rapid experimentation cycles. Loyalty signups increased, and the marketing team now runs weekly campaigns without waiting on engineering tickets.
