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Case study

Nonprofit Engagement Platform (Anonymized)

Unified donation flows and volunteer management into a single responsive experience.

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Problem

Disparate tools created disjointed supporter journeys and manual reconciliation for the operations team.

Approach

We designed a single engagement hub, rebuilt APIs, and introduced automation to keep donors and volunteers informed.

Outcomes

  • Recurring donations increased by 30% after launch.
  • Volunteer scheduling time reduced from days to minutes.
  • Operations saved 20 hours per week through automation.

Engagement snapshot

Our mission aligned with the nonprofit’s goals, so we embedded alongside their operations team. Together we mapped supporter journeys and integrated legacy data sources.

What we delivered

  • Donor experience that adapts to giving patterns with personalized messaging.
  • Integrated volunteer portal with real-time scheduling and SMS notifications.
  • Data warehouse synchronization with daily QA checks guarding data integrity.

Outcomes

Supporters now receive timely updates, and the nonprofit unlocked predictable revenue. The operations team has the visibility needed to scale events confidently.